POLICIES & EVENT PERIODS
Please reference this page for any information regarding reservations, cancellation policies, restrictions and event periods. As always, if you have any questions don't hesitate to contact us.
Deposits & Event Periods
To confirm a reservation, you will need to make a deposit equivalent of one night’s room rate. If you are paying your deposit by credit card, the deposit amount will be charged to your credit account. The balance is due upon arrival, except for special events, when the balance is due 60 days prior to the scheduled arrival date.
There is no penalty for cancellations made 30 days or more before arrival. Deposit is non-refundable if cancellation is made within 30 days of arrival.
After the initial deposit to confirm your reservation, the reservation balance is due upon arrival. We accept payments for the balance by credit card, cash or check.
A 50% deposit is required for Special Event periods and whole house special event reservations such as weddings, private parties, or receptions. Balance is due 60 days prior to scheduled special events.
Minimum Stay Requirements
Two-night minimum stay requirements are in effect for bookings that include a Thursday, Friday or Saturday. There will be a three-night minimum stay requirement for all Special Events bookings, such as Parent’s Weekends, Graduations or other special events. Please feel free to email or call us directly for more information.
Check-In
As we do not have a 24-hour front desk staff, all check-ins are scheduled “by appointment” only. Guests are required to provide us with a one-hour target arrival time-window in advance of their actual arrival dates (for instance, 3:00 to 4:00 PM) and should let us know in as timely a fashion as possible if they need to alter their original ETA. We are completely flexible, and we will make ourselves available whenever it proves most convenient to our guests; the only exception being no check-ins are scheduled until after our daily breakfast service ends at 10:00 AM. As outgoing guests are not required to check out until 11:00 AM, guestrooms are guaranteed to be ready no later than 3:00 PM. If guests are checking in before their room has been turned, they are welcome to stow luggage at the inn and we will move it to their rooms while they are out.
Check-Out
Check-out is 11:00am. Special arrangements can be made to store luggage, or for a late check-out if possible.
Cancellations
Cancellations must be made 30 days prior to arrival for non-event period bookings, and 60 days cancellation for Special Event periods (Parent's Weekends, Graduation, whole house rental & special events like receptions, private parties or weddings) or guests will risk forfeiture of deposits as well as remaining room balances.
If cancellations are made after the 30-day or 60-day mark and we are able to rebook the room(s), the only penalty that would apply per room is a $50 processing fee.
All other monies would be refunded. There are no refunds for “no-shows” or changes in arrival/departure, unless we can rebook the room(s).
Payments
We accept payments by credit card, check, cash or gift/credit certificate. If your payment is returned for insufficient funds, you will be required to pay all bank fees and any collection and/or legal fees required to collect the full amount.